Delivery
Deadlines, Locations & Prices
Towards France
In 2-3 working days with Colissimo at a pickup point: €5.5 or with home tracking: €6.5
Free delivery on orders over €49.
Towards Belgium, Luxembourg & The Netherlands
In 3-4 working days with Colissimo with home tracking: €7.9
Free delivery on orders over €49.
Towards Switzerland
In 3-4 working days with Colissimo to home: €8.90. Customs fees may apply.
Towards the rest of the EU (excluding Germany & Austria)
In 5 working days with Colissimo : 10€
Towards the overseas departments
Not available at the moment.
Track my package?
As soon as you place your order, you will receive a confirmation email with a tracking number that allows you to follow the progress of your delivery. If you haven't received it, it is likely in your spam folder. Otherwise, please write to us at hello@tanural.com: our team will resend it to you as soon as possible.
Did you not receive your package?
Thank you for contacting us at hello@tanural.com or directly via our ChatBox.
Do you do Dropshipping?
NO, our products are stored directly in our warehouse in France. Tanural is a brand in its own right with its own products.
When you order a product from Tanural, delivery takes place in 2-3 days depending on the day and time of checkout.
Return & Exchange
In accordance with the right of withdrawal, you can inform us of your wish to return your order within 14 days after receiving your order by email: hello@tanural.com
We accept returns of unopened, unused, undamaged products, but we do not cover return shipping costs. If your product turns out to be defective, please write to us at the same address and we will respond as soon as possible to find a solution.
